PRIVACY POLICY
This Privacy Policy describes how FrostWïck (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
1. COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site.
Order information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
3. SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations or to protect our rights.
4. GDPR COMPLIANCE (EUROPEAN RESIDENTS)
If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your personal information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States.
5. COOKIES
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.
6. RETENTION
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
7. CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.